The Digital Disconnect

One of the things I've learned through putting up a few sites is that it is actually quick and easy to fix or update a single page, and then upload it to its site. You don't have to take months. I've also noticed that it's more interesting to create a new site than update an old one. Which may be why there's a lot of out-of-date stuff up there on the web. So what?

So an institution should figure out how to keep its web site up-to-date, especially when it comes to a page referring to someone who has died. I don't know why it has to be a secret who is in charge of getting the web changed when something has changed. The presisdent of the institution must have better things to do with his time than redirecting concerns about seriously out-of-date material to the one in charge of the technitions who will actually make the changes. Why don't institutional web sites encourage their employees to help them by having, in a prominent spot, an address where problems could be directed?

Why not use the interest of people in their part of the institution by encouraging their participation rather than discouraging them! I suspect that many people including managers have no idea how simple small changes are. It's part of the great digital disconnect where people who don't understand make decisions, or don't make decisions because they don't know how things work!